Payroc launches payment processing by telephone using IVR technology

“With our partnership and collaboration, we are providing more options for merchants to communicate with their customers and collect more payments, in a secure and automated manner.”

Payroc, a leading merchant acquirers and payment processor, now enables payment processing over the phone. Through a partnership with Fluid Pay and IVR Technology Group, this launch connects every key element to offer businesses collection of payments over the phone, as well as RewardPay Choice compatibility, Payroc’s premium processing program.

The IVR payment solution offers a true omnichannel platform, through multiple functionalities for an improved payment experience.

“We are extremely pleased to partner with Payroc, a leader in the payments industry,” said Matt Talarico, vice president of strategic partnerships. “With our partnership and collaboration, we are providing more options for merchants to communicate with their customers and collect more payments, in a secure and automated manner.”

High-volume processing environments are the niche for this solution, as businesses with such capacity benefit from the value of an automated voice and text payment system. The IVR solution combines 24/7 payment acceptance, personalized call flows, voice prompts and customer service automation tools to streamline contact centers.

Payroc is delighted to highlight the launch of this product in partnership via Fluid Pay’s gateway technology.

“This integration will allow users to complete the payment process simply and without errors. It’s exciting for a payment gateway when you develop ways to pay for people. There’s a lot more to the pipeline, ”said Jeff Rooney, CTO of Fluid Pay, LLC.

IVR’s compatibility with RewardPay Choice allows merchants using the service to benefit from savings of up to 90% on their credit card processing, by shifting part of the cost payment acceptance to the customer.

About Payroc

Payroc is a high-growth merchant acquirer, processor and clearinghouse for payments processing $ 33 billion in annual fee volume in more than 40 countries, for more than 100,000 merchants. The company offers industry-leading sales activation and payment processing technology on a global scale, delivering proprietary, innovative, full-service merchant acquisition solutions, as well as payment sponsorship records from network of key card brands.

Payroc, and some of its other affiliates under Payroc WorldAccess LLC, are registered third-party Visa processors, third-party Mastercard service providers, registered independent sales organizations and merchant service providers (ISO / MSP), payment facilitators and / or an encryption support organization for Fifth Third Bank, National Association (“Fifth Third”), among others, and in Canada is registered with Peoples Trust Company, Vancouver, Canada. To learn more, visit http://www.payroc.com.

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